Our services
Physical
Therapy
is a type of treatment that aims to ease pain, as well as help your body function and move better. Our expert Physical Therapists are trained to treat common conditions such as chronic pain, balance and gait issues, auto and sports injuries, post-surgery recovery, and much more.
Massage
Therapy
is a type of treatment in which a trained and certified medical professionals manipulate the soft tissues of your body; muscle, connective tissue, tendons, ligaments, and skin using varying degrees of pressure and movement.
Occupational Therapy
is an evidence-based practice that supports adult and pediatric patients who have challenges when it comes to completing everyday tasks or occupations.
Virtual
Care
Physical and Occupational Therapy from the comfort and safety of your home through our Telerehab Program.
If you are limited by travel, injury, or a weakened immune system, we will virtually bring our services to you so you can get back to the things you love.
Our patients say...
Excellent! Super professional, super clean, super punctual.
PT helped me a lot and I'm doing much better. Thanks!
I fractured my shoulder in December and Complete Therapy USA is helping me regain mobility of my arm. The staff is amazing and the therapists are very well trained, very sweet and the place is beautiful. Judith is extremely knowledgeable! I’m very happy and lucky I found Complete Therapy USA to help me in this journey.
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What if I am not sure if my problem is a Physical /Occupational Therapy problem? What if I am not sure if Therapy will help or not?If you are unsure if your problem would benefit from Physical Therapy the best solution is to schedule one of our Virtual consultations. During this consultation we can dive into what is going on with you and what caused it. From there we can determine if it is a problem best handled with Physical Therapy or not. If it is not, we can also direct you towards the best person/profession to address your issue. This will save you valuable time and effort as well as give you peace of mind.
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Can I benefit from Physical /Occupational Therapy even if I am not injured?Absolutely. Many of our patients come in strictly for wellness, maintenance or recovery services. This helps them to stay healthy, stay active and to reduce the risk of getting injured. These programs usually require less frequent visits but, they should be made at semi-regular intervals.
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If I don't know what is wrong, will the Physical Therapist be able to figure out my injury / problem?In most cases, yes. Our very skilled licensed evaluators and given their comprehensive knowledge of anatomy and biomechanics they can usually tell you exactly what tissues are damaged, what is leading to your pain as well as how to correct it. In cases where you do need further testing, we have an extensive network of other medical professionals so we can send you to other top practitioners to get exactly what you need without wasting time.
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Do I need a referral from my doctor to come see you?You do not! In the state of Florida you can see a physical therapist for up to 30 days without a prescription. This is called direct access. This allows you to skip a step in the process and speed up your recovery by getting treated sooner.
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If my doctor referred me somewhere else does that mean I can't come to you?Not at all. Your doctor may refer you somewhere based on what he thinks is closest to you or a place they are affiliated with. However, your referral for Physical Therapy is an open referral to go wherever you desire.
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Does insurance cover my treatment?Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.
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What if I don’t have insurance?For patients who do not have insurance, we offer a discounted fee, due at the time of service.
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Do we accept insurance?We accept most major insurance companies, among them Medicare.
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What type of payment do you accept?We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.
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PreparationsWhen preparing for your initial physical or occupational therapy appointment, be sure to write down the important facts about the history of your problem. By writing things down, you are less likely to forget or miss important facts. Try to answer the following: When and how did your problem begin? What was your functional mobility status prior to your injury? How often do the symptoms recur? How is that problem changing? What makes things better or worse? Your therapist will likely ask you some questions about your injury or illness. Be sure to bring a list of your medications and any surgeries or procedure(s) you have had in the past.
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What to WearBe prepared to move around a lot during your first therapy session. With that in mind, choose clothing that is easy to move around in. If you have shoulder pain, wear a shirt that allows access to your shoulder and arm. Shorts should be worn if you have hip pain, knee pain, or ankle pain.
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Initial ExaminationNew patients are asked to arrive 15 minutes early for their first appointment to fill out the necessary paperwork in our patient waiting area. After the therapist talks to you about your condition, they will then perform an examination. Your PT/OT will focus on measuring impairments that may be causing your problem or that may be affected by your injury. Common measurements taken during a physical therapy examination include: Palpation · Range of motion (ROM) measurements Tests of strength Functional mobility Balance Neurological screening tests During the examination, your therapist should give you clear instructions about what to expect and what to do. Once the exam is complete, you can get started on your PT-OT treatment plan.
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Setting up a Treatment PlanAfter your examination, your PT-OT will have a pretty clear idea of a treatment plan to start working on decreasing your pain and improving your mobility. The therapist will discuss with you the goals of treatment and the expected course of your rehab. The therapist will also make recommendations about how frequently to return for treatments. Your specific program will depend on variable factors including your pain level or current level of mobility. When embarking on a treatment plan, ask the PT-OT what improvements you can expect to achieve over a certain period of time. Be optimistic but have realistic goals. Research suggests that the best results are achieved with a multidisciplinary team consisting of a doctor, PT, OT and other specialists (such as a dietitian or psychotherapist when needed). The irregular or occasional use of PT-OT tends to be less successful.
More FAQs for new patients
At Complete Therapy USA, we have the privilege and opportunity to work with a wide variety of patients.
From a senior citizen who had knee replacement surgery to an adult who suffers from arthritis or an individual who was injured on the job and/or a college or high school athlete who is recovering from a sports-related injury. If you need physical therapy for the first time, here is a quick and generalized preview of what to expect.
We understand you have a choice when selecting a physical therapy provider and are honored you chose Complete Therapy USA as a member of your healthcare team.
It is very important to attend all appointments as planned for the success of the plan. You should notice changes in how your body is functioning or feeling during or after therapy. It is always good to give feedback to your therapist regarding any changes in your symptoms, so they can modify your treatments appropriately, if needed.
Since Complete Therapy USA utilizes a progressive plan of care, patients are forwarded to new levels, treatments, and exercises. Patients are also provided with home programs, which are an important part of a patient's total rehabilitation plan and help ensure a more successful and positive outcome. Complete Therapy USA therapists also maintain regular contact with a patient's doctor, surgeon and/or case manager to ensure timely updates on the patient's progress and a team approach to care.
Most frequent Insurance Companies
Don't see yours? Ask us to confirm at info@completetherapyusa.com
Auto Accident Insurance & Workers Compensation
Not all providers are in-network with each insurance that we accept. If you have questions please contact info@completetherapyusa.com
We bill your insurance plan for each visit. Your responsibility is to pay for any co-pays, deductibles or co-insurance. The amount you owe depends on the specifics of your plan. We can assist you to estimate the cost of your services. If you have any further questions, we suggest you call the number on the back of your insurance card to learn more about your coverage. We accept checks, cash, debit and credit card.
Your benefit plan coverage, co-pays, deductibles, co-insurance are determined solely by your insurance.
